Returns & Exchanges

At Rescue Spa, we want you to be completely satisfied with your skincare journey. If a product does not meet your expectations, you may return unopened and unused items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team via email or our online portal with your order number to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging, ensuring the product is secure to prevent damage during transit.

• 3.
  Ship to Rescue Spa

  Affix the provided shipping label or use a trackable carrier to send your package to our returns processing center.

• 4.
  Evaluation and Refund

  Once our specialists inspect the returned items, your refund will be processed to your original payment method within 5-7 business days.